• A 30% non-refundable deposit is required to secure all service appointments.
• The remaining balance is due immediately upon project completion.
• Projects scheduled within 72 hours require full payment at booking.
• Accepted payment methods: cash, card, Zelle, or approved electronic invoice.
Cancellation Policy
| Cancellation Notice | Refund Eligibility |
|---|---|
| 7+ days before service | Deposit credited toward future service (valid 60 days) |
| 3–6 days before service | 25% of deposit refunded |
| Less than 72 hours | No refunds |
All cancellations must be submitted in writing by email or text.
Project Scope & Changes
• Any changes to the original scope after booking may result in pricing adjustments.
• Additional services must be approved in writing prior to execution.
Refund Policy
• Deposits become non-refundable once materials are purchased or surface preparation begins.
• Approved refunds are processed within 5–7 business days.
• No refunds will be issued for delays caused by weather, restricted access, or customer availability.
Workmanship Warranty
Bold Arc Metro Innovations guarantees workmanship for 30 days after project completion. This warranty covers peeling, bubbling, or adhesion issues resulting from our application.
Liability
Bold Arc Metro Innovations is not responsible for:
• Pre-existing surface damage or hidden structural issues
• Delays caused by inclement weather
• Unsecured pets or valuables
• Damages resulting from third-party vendors
Property Access
Clients must ensure safe, unobstructed access to work areas and remove valuables prior to service.
Agreement Acceptance
By scheduling services with Bold Arc Metro Innovations, the client agrees to all terms outlined above.
Bold Arc Metro Innovations
📞 470-582-2814
📧 Boldarcmetro@gmail.com
Bold Arc Metro Innovations 